Find Help Now

Please see below for a list of emergency and non-emergency resources.

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Find help now if you are in an emergency or crisis.

Select the Call Now button to be connected immediately.



Call 911

Go to the nearest emergency room or follow the emergency instructions provided by your doctor, mental health professional or care team. If your community has a mental health care, you can call 911 to request it.

Suicide Hotline


Call 988

For individuals who are struggling to cope, dealing with thoughts of suicide, or are worried about someone else, call 9-8-8. A trained responder will listen without judgement, provide support and understanding, and share resources that will help.

Talk Suicide


1-833-456-4566 or Text: 45645

Are you thinking about suicide? Talk Suicide is here to listen. Call 1.833.456.4566 toll-free, anytime – or text 45645 between 4 p.m. and midnight ET.




For help right away, any time of day or night. It’s a free call.

Interior Crisis Line



24 hours a day to connect to a BC crisis line, without a wait or busy signal. The crisis line operators have received advanced training in mental health issues and services by members of the BC Partners for Mental Health and Addictions Information.

Mental Health & Substance Use Supports



No Area Code Needed. For Mental Health and Substance Use services within Interior Health call 310-MHSU (6478). You will be automatically routed to the closest Community MHSU centre where staff will take the call, determine where to direct the call, and connect you through to the appropriate service.

National Indian Residential School Crisis Line



Provides free 24-hour crisis support to former Indian Residential School students and their families

Community Response Team (CRT)



Operates 11:30am-9:00pm 7 days a week.

Seniors’ Distress Line



Free confidential support for seniors, their caregivers or anyone concerned about a senior. 24 hours a day, 7 days a week.

Kid’s Help Phone


1-800-668-6868 or text 686868

24 hours a day for children and youth aged 5 to 20  to speak to a professional counsellor. It’s free, confidential, anonymous and available across Canada. They can also refer you to local services and resources. Kid’s Help Phone is available in English and French.

Find help now if you are in a non-emergency.

Virtual Counselling Services


Virtual Counselling Services: Adults ages 25+, weekdays during the afternoon (excluding holidays), free of charge to individuals, couples, families, and caregivers of youth who are struggling. Those who are having difficulty coping with the challenges related to the COVID pandemic are also welcome to access these supports.

bc211 or call 211:


During the COVID19 crisis

bc211 or call 211: During the COVID19 crisis, seniors (65+) needing assistance and volunteers prepared to help may register by calling or visiting the website. Plus, anyone looking for non-medical community and social services information and referrals can use the system for free 24/7, 7 days a week. Multiple languages available.

Your Family Doctor


Your doctor can connect you with many community resources and can be a good place to start.

Crisis Lines


Crisis lines aren’t only for people in crisis. You can call for information on local services or if you just need someone to talk to. See the numbers in the previous section.

Foundry Kelowna


For youth aged 12- 24 and their families, 100-1815 Kirschner Road, currently by appointment only please call 236-420-2803. For online resources go to:

Homewood Health's Phone Counselling


Visit or call 1-866-585-0445 24/7 for free counselling

Indigenous People



Adults & elders 250 723 4050, children & youth 250 723 2040 24 hour crisis line from the KUU-US Crisis Line Society. for more information

BC Partners for Mental Health and Addictions Information


Visit for the Mental Disorder Toolkit, more fact sheets and personal stories about mental disorders. The Toolkit is full of information, including templates for creating your action plan and tips for avoiding crisis and emergencies.

Mental Health and Substance Use Services


505 Doyle Avenue, 250-469-7070  (during office hours)

Resources available in many languages

For each service below, if English is not your first language, say the name of your preferred language in English to be connected to an interpreter. More than 100 languages are available.


BounceBack a self-management course for people who experience low to moderate depression or anxiety. It’s offered in two different formats: you can complete the course online on your own or work with a coach who can help motivate you, solve problems, and work through the materials

HealthLink BC


or call 811

HealthLink BC to access free, non-emergency health information for anyone in your family, including mental health information. Through 811, you can also speak to a registered nurse about symptoms you’re worried about, or a pharmacist about medication questions.

BC Alcohol and Drug Information and Referral Service



To talk to someone about substance use. They can also connect you with local substance use resources. It’s available 24 hours a day.

We’re here to support 
you and your family.

Find out more about how this organization helps to create a mentally healthy community.